I have to say, from my experience of dealing with Relive, this doesn’t entirely surprise me. I made a simple request for an HD key to allow me to do a long term review of the Relive App as so many eTrike Facebook members use the platform and quite like how it works and what it does and I didn’t particularly want to pay to actively promote a commercial product. Most companies are very happy to supply you with a sample product for review purposes in return for publicity but my request to Relive was handled with little but ambivalence and borderline arrogance. And that was when they bothered to reply at all. In the end I gave up communicating with them and the review didn’t happen. Now apparently Strava have tired of working with them and have severed all ties, meaning our Strava journeys can no longer be mapped automatically by Relive, which in turn means we’ll have to run both the Strava App and the Relive App simultaneously if we want to use our phones for these activities.. Here’s the press release from Relive:
So, this sucks… Strava decided to no longer work with us and shut down our access to your activities. This means you can no longer create Relive videos based on your Strava activities.
We thought we had a thing. Until last week. After launching our first social features, we received a very unexpected message threatening to pull the plug. Given our long-term partnership, we immediately rolled back the changes like they requested.
We then tried to call, email, and talk this out with Strava. No response, except for new ultimatums and threats about our existing features they’ve applauded for years.
It’s sad to see them suddenly go and we’re bummed about this, just like you. We like Strava’s product and we’ve been working with them for more than 3 years.
Nothing has changed about how Relive uses and protects your data or how we use their API. We’re working to make sure you can keep your current and past activities on Relive. We believe this is your data and you should decide how it’s used. After all, it’s your legs doing all the work!
Can I still create those epic videos, you wonder? Hell yeah 🤘
- If you use a Garmin, Suunto, or Polar device (or one of our other partners), just connect it to Relive and everything will work the same as before.
- Record your activities directly with the Relive app.
- Or import your activity files here.
Learn more on how to do this.
Our small team is working around the clock to give you the best Relive experience possible. If you want to support us through this break-up then put your hiking boots on, jump on your bike or grab your running shoes and get out there.
Make us proud and keep creating those epic videos of your adventures. Share the Relive love.
Questions? We’re ready for you at email@example.com
See you outside,
– Team Relive
Link to press release